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14-16/03/2024 - Grand Hotel Dino, Baveno (VB)

Gloria Massera

Head of ICT&Security Risk, Banco BPM

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Head of ICT&Security Risk, Banco BPM

07.23 – now Head of ICT&Security Risk, Banco BPM, Milano.

Current goals are to set up and coordinate a senior specialists team, to monitor ICT, AI and cyber risks and to integrate them into the Company risk framework. Main tasks:

  • Definition of methodologies to measure and control risks linked to ICT assest, AI systems, projects and outsourcing;
  • Development and action of second level controls, verification of first level ones on ICT, Cyber and AI applications Security perimeter;
  • Supervision of ICT, Cyber Security and AI development strategy and projects, defining adequate KPIs and KRIs;
  • Coordination activities required by regulators and part of projects aimed at DORA adoption.

11.21 – 06.23 Head of Data Analytics, Banco BPM, Milano.

I led a data scientist team to help the bank improve its data driven strategy. Main tasks:

  • Coordinate internal and external Data Scientists and analysts, to develop and manage AI use cases;
  • Develop cross relations with several areas of the bank to support data exploitation in line with company goals;
  • Support the translation of business needs into data models, and the conversion of model results into actionable business insights.

06.19 – 10.21 Head of Data Security, UniCredit Services, Milano.

I worked as coordinator of a team to assure the best Cybersecurity standards with special focus on GDPR requirements accomplishment. Main results:

  • DLP tool implementation, definition of data classification, implementation of GDPR data anonymization in a cross country perimeter;
  • Creation of a Data Security strategy, producing valuable KPIs;
  • Punctual closure of Audit findings; definition of remediation strategies;
  • Working with the Security Communication team producing Cybersecurity training and developing Cybersecurity culture within the company. Training referent for the area;
  • Able to manage efficiently the team both remotely and on site, and lead activity to success;
  • Active member and spokesperson of the Security Diversity & Inclusion Team.

06.18 – 05.19 Business Assistant to the Head of Security, UniCredit Services, Milano.

I had a global overview over security strategy and all fields over Security. Main results:

  • Program Manager in vulnerability remediation plans;
  • Support HR planning and strategy for Security Department, Security spokesperson to HR;
  • Training referent for the Security Department, defining people development paths.

03.17 – 05.18 Business Assistant to Head of Cyber Security Protection, UniCredit Services, Milano.

Project Manager in Cyber Security Projects; creator of development paths for Security colleagues, ad hoc internal trainings, as well as synergy with the other Security areas.

08.15 – 02.17 IT Security Specialist, Cyber Emergency Response Team, UniCredit Services, Milano.

Incident management and resolution, performing forensic activities on logs and using malware analysis platform for perimeter defense. VA-PT planning and management.

10.14 – 02.15 Internship, IDQuantique, Geneve (CH).

Study of optimal LDPC codes to be used in Quantum Key Distribution. Theoretical researches and test of most fitting codes by implementing soft and hard decoding algorithms.

Education

02.22 – 05.22 Master in Data Science, Big Data & Artificial Intelligence per la Finanza, 24ORE Business School, Milano

2012-2015 Master Degree in Mathematics; Specialization: Cryptography and Coding Theory, Universitá degli Studi di Trento

Master thesis title: “LDPC Codes in Quantum Key Distribution”

2008-2012 Bachelor Degree in Mathematics, Universitá degli Studi di Pavia

Certification

2018-2019 Certified Coach Specialization: Business Coaching, NLP Italy

Languages

Italian Native Language English C1

German B1

At Work

I am reliable, enthusiastic and dynamic. I am able to work with complex and evolving contests, promoting collaboration and idea exchange. I do my best to reach my goals with a positive and fresh approach.

Off Work

I practice Yoga, love mountains and nature. I am keen on reading, and specifically interested in psychology and cultural anthropology. I enjoy exploring other countries and cultures and when not travelling I volunteer to welcome visitors in some art venues of my hometown.